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[Ashburn, VA] On April 13, 2026, Prosurety, a comprehensive device solutions provider, announced a strategic partnership with Associated Carrier Group (ACG), a premier organization supporting independent telecommunications providers across the United States. Through this partnership, Prosurety will bring its device protection solutions to ACG’s network of carrier members, enabling them to offer coverage for mobile phones and connected home devices while unlocking new revenue opportunities.

Prosurety’s partnerships go beyond traditional device protection, enabling providers to generate recurring revenue while strengthening customer relationships and improving long-term retention. ACG members can introduce scalable offerings to their existing customer bases.

Prosurety’s program offers a turnkey approach that minimizes operational burden for partners. By managing claims, fulfillment, and program administration, Prosurety allows providers to focus on serving their customers.

“We are excited to partner with Associated Carrier Group to bring a modern, flexible approach to device solutions to their members,” said Matt Paperi, President at Prosurety. “As a comprehensive device solutions provider, our goal is to help providers unlock new revenue opportunities, increase customer retention, and better serve their customers in an increasingly connected world.”

“Associated Carrier Group is committed to delivering innovative solutions that help our members grow and better serve their customers,” said Russ Lipinksi, President at Associated Carrier Group. “Partnering with Prosurety allows us to offer a differentiated device protection solution that aligns with the evolving needs of both providers and consumers.”

This collaboration reflects a shared vision to empower independent carriers with tools and strategies traditionally available only to larger operators, enabling them to competitively drive growth, enhance customer experience, and expand their service offerings.

About Prosurety

Prosurety is a technology-driven provider of device protection and solutions for broadband providers, MVNOs, wireless carriers, and enterprise partners. Its platform enables partners to generate recurring revenue, improve customer retention, and deliver comprehensive protection across mobile phones and connected home devices.

About Associated Carrier Group

Associated Carrier Group (ACG) is a leading consortium of independent telecommunications providers, focused on delivering innovative solutions, strategic partnerships, and value-added services to its members nationwide.

Cellular Recycler today announced a new Strategic Channel Partner Agreement with the Associated Carrier Group (ACG), the premier buying consortium for Tier 2, Tier 3, and MVNO carriers.

The partnership positions Cellular Recycler as ACG’s preferred provider of trade-in, device recovery, and lifecycle management programs across ACG’s 36-member carrier network. ACG members will now have direct access to Cellular Recycler’s proprietary Apple Trade-In Kit Technology Provider program — delivering Apple’s official Enhanced Trade-In Value that puts approximately $47 more in customers’ pockets per device on average, along with a separate Apple Development Fund that creates self-funding associate incentives and MDF.

“As a former Chairman of ACG, I know firsthand how critical it is for ACG member carriers to deliver the absolute best customer experience while protecting margins. Cellular Recycler’s Apple Trade-In Kit Technology Provider designation, combined with our Boulder-based processing, weekly auctions, and owned e-commerce platform, gives ACG carriers a true competitive edge: higher trade-in offers for their customers, self-funding associate incentives, and maximizing the lifecycle value on every device. We’re thrilled to bring this proven program to the entire ACG community.”
— Barry Nothstine, VP – Carrier Channel Development, Cellular Recycler

“ACG exists to help our members lower costs and strengthen their customer offerings. Partnering with Cellular Recycler gives our carriers immediate access to Apple’s Trade-In Kit Technology Provider program and a best-in-class device recovery solution. We’re excited to work together to deliver real value to every ACG member and their subscribers.”
— Russ Lipinski, President, Associated Carrier Group

About Cellular Recycler

Cellular Recycler is Apple’s Trade-In Kit Technology Provider. Headquartered in Boulder, Colorado, Cellular Recycler operates the industry’s most compliant trade-in engine, turning carrier trade-ins into high-margin downstream revenue through proprietary weekly auctions and its owned and operated direct to consumer marketplace.

About Associated Carrier Group

The Associated Carrier Group (ACG) is a member-owned consortium of 46 Tier 2, Tier 3, MNO and MVNO carriers dedicated to lowering device, accessory, and infrastructure costs while enhancing member competitiveness.

Media Contact
Name: Harold Edwards
Title: VP Business Development, Cellular Recycler
Email: harold@cellularrecycler.com
Phone: 720.796.8605
Web: cellularrecycler.com

A More Competitive Landscape Demands New Forms of Differentiation

As competition intensifies across the wireless, broadband, and connected device market, standing out has become harder (and more expensive) for carriers. Connectivity alone is no longer enough to differentiate or sustain long-term customer relationships.

Increasingly, customers are looking for reassurance that the devices and technology they rely on will be supported when something goes wrong. In response, both traditional and non-traditional protection solutions have emerged as critical to helping carriers strengthen trust, improve satisfaction, and create new revenue opportunities in a crowded market.

Allstate & Associate Carrier Group Expand Access to Protection Solutions

To help carriers meet rising customer expectations, Allstate Protection Plans has partnered with Associated Carrier Group (ACG). The collaboration makes it easier for ACG member carriers and resellers to offer protection solutions by providing access to pre‑negotiated program terms, implementation guidance, and proven protection infrastructure, helping more carriers bring to market capabilities that have traditionally been easier for larger brands to deploy.

Rather than having to build protection programs from the ground up, members can integrate Allstate’s flexible protection solutions into point‑of‑sale environments, online channels, or existing customer care operations, allowing each organization to align the offering with its own business model and customer journey.

Because many ACG members serve the same local and regional communities Allstate has long supported, the partnership also creates an opportunity to extend added peace of mind—whether customers are protecting a smartphone or other essential connected devices they rely on at home.

Using Protection as a Strategic Advantage

Expanding Access to Enterprise‑grade Capabilities

The partnership expands access to protection capabilities by simplifying how ACG members bring them to market. With support for implementation, training, claims, and marketing, ACG carriers and resellers can more efficiently offer customers a managed process for troubleshooting, repair, or replacement across a broad range of consumer electronics and home appliances.

Driving Long‑term Value Through Better Service Experiences

For carriers and resellers, protection represents more than an additional product offering. Protection can help improve customer satisfaction, strengthen retention, create incremental revenue opportunities, and reinforce trust over the lifetime of the customer relationship. In a market where differentiation is increasingly tied to overall service experience, those benefits matter.

With over 160 million active customers and experience providing protection programs for some of the world’s largest retailers and mobile carriers, Allstate brings proven infrastructure and operational expertise to the partnership. Bringing that experience and infrastructure to ACG members will help extend those capabilities to a broader set of carriers and resellers looking to compete more effectively and serve customers more completely.

Scale, Access, and Customer Experience

Allstate and Associated Carrier Group are expanding access to protection capabilities that are becoming increasingly important as the overall service experience becomes the true competitive advantage. Together, we’re helping more carriers offer the kinds of protection solutions that can deepen loyalty, reduce disruption for customers, and create long-term value for their businesses.

ALPHARETTA, GA | April 14, 2026 – bolt, the insurtech with the world’s largest technology-enabled insurance exchange, today announced its partnership with Associated Carrier Group (ACG), a consortium of regional wireless carriers and resellers across the United States, to deliver device protection to ACG’s member carriers and their combined subscriber base.

The agreement enables ACG’s member carriers — spanning Tier 2 and Tier 3 mobile network operators and resellers across markets throughout the U.S. — to offer bolt’s comprehensive device protection products to their subscribers. Coverage includes protection against loss, theft, accidental damage, and mechanical breakdown, delivered through bolt’s all digital claims experience. 

The partnership represents a significant milestone in bolt’s continued expansion across the U.S. wireless market. With ACG’s member base collectively representing more than two million wireless subscribers, the partnership substantially extends the reach of bolt’s device protection offering across these critical but often underserved regional markets. 

“With the cost and complexity of today’s smartphones, device protection is an essential service a carrier can offer its subscribers, and it’s historically been a category where smaller regional carriers have had fewer options,” said Russ Lipinski, President of Associated Carrier Group. “Partnering with bolt gives our member carriers access to a best-in-class device protection platform that is both flexible and purpose-built for this market. This is exactly the kind of strategic benefit that ACG exists to deliver for its members.”

“Regional carriers are the backbone of wireless connectivity for millions of Americans, and they deserve the same world-class device protection solutions that larger operators have long taken for granted,” said Clay Bodnarek, EVP of Alternative Distribution. “ACG has built an extraordinary consortium that gives its members real leverage in the market, and we are proud to bring bolt’s protection capabilities to that network. This partnership is about making device protection simple, affordable, and accessible — regardless of which regional carrier a subscriber chooses.”

ACG partners with House of Math to deliver AI-powered math learning to U.S. mobile customers through carrier bundles and digital experiences

HIGHLAND RIDGE, MS, UNITED STATES, April 15, 2026 /EINPresswire.com/ — Associated Carrier Group (ACG), a leading consortium of U.S. mobile and broadband operators, including C Spire, today announced a strategic partnership with House of Math, a MIND AI-powered math learning platform with more than 2.6 million registered users globally.

Through this partnership, House of Math will be made available to customers across ACG’s network of carrier affiliates, delivering high-impact, family-focused educational value through trusted telecom channels.

The collaboration enables participating carriers to offer House of Math as part of their customer offerings and loyalty initiatives, including bundled packages, promotional programs and co-branded digital experiences. By integrating learning directly into everyday digital touchpoints, the partnership introduces a new category of value-added services designed to support families beyond connectivity and help create stronger future opportunities.

“ACG is focused on bringing innovative, high-value services to our member carriers and their customers,” said Russ Lipinski, president of Associated Carrier Group. “House of Math represents a powerful opportunity to deliver real educational impact at scale. This partnership allows our carriers to go beyond connectivity and provide a meaningful benefit that supports families and strengthens communities.”

House of Math has expanded into the United States, bringing its proven Norwegian approach to learning, built on clarity, structure and individualized progress, to a market facing a growing math proficiency gap. Rather than relying on content delivery or generic AI, House of Math precisely identifies hidden knowledge gaps and delivers a tailored, AI-driven path that guides students step by step to mastery, turning confusion into clarity and effort into measurable results.

“Math is the foundation for confidence, opportunity and future success,” said Vibeke Faengsrud, founder and CEO of House of Math. “Millions of families struggle with math because learning gaps make it so challenging. By partnering with ACG and its carrier network, we can meet families where they already are and give them a powerful tool to support their children’s learning journey.”

Through this partnership, carriers will leverage their existing customer communication channels, including mobile apps, billing touchpoints and digital engagement platforms, to introduce House of Math to customers. The offering is designed to be simple to access, easy to adopt and highly relevant for families seeking to reduce homework friction and avoid expensive tutoring, helping provide a fair chance at a world-class education.

“At ACG, we are always looking for ways to deliver more value to our members beyond traditional services,” said Rich Helfrich, chairman of ACG and assistant vice president at Cox Communications. “House of Math supports our goal of providing members with meaningful benefits that extend beyond connectivity.”

The partnership reflects a broader shift in the telecommunications industry toward delivering differentiated, value-added services that deepen customer relationships while addressing real-world needs. By combining House of Math’s advanced AI learning technology with ACG’s carrier distribution network, the companies aim to create a scalable model for delivering educational benefits across the United States.

About Associated Carrier Group (ACG)

Associated Carrier Group (ACG) is a consortium of mobile network operators, cable providers and telecommunications companies across the United States. ACG enables its members to collaborate on innovative services, partnerships and solutions that drive engagement and add value. Through its network of carrier affiliates, ACG provides access to 4 million consumers nationwide.

About House of Math

House of Math is a digital learning platform focused on one core vision: making math accessible regardless of a learner’s existing skills. With more than 2.6 million registered users worldwide, the platform uses proprietary, advanced MIND AI technology to identify knowledge gaps and deliver a precise, tailored, gamified path to mastery. Built on nearly two decades of educational expertise, House of Math provides a full K-12 curriculum designed to help students learn faster, build confidence and achieve better academic results.

Partnership Will Accelerate Adoption of AI-Powered Customer Service and Employee Experience Across the Telecom Sector

Santa Clara, CA, April 9, 2025 – SoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice and conversational AI, today announced a strategic partnership with Associated Carrier Group (ACG), a member-driven organization representing Tier 2 and Tier 3 mobile network operators and resellers. The partnership comes as the telecommunications industry moves to fully embrace AI transformation, with SoundHound AI enabling the adoption of its next-generation AI-powered transformative platform for customer service and employee experience..

Through this partnership, SoundHound becomes the first-and-only provider of an agentic AI platform available to ACG members, bringing its platform to help operators modernize customer support and employee experience  delivering faster, more seamless service experiences.

ACG members operate in highly competitive and cost-sensitive markets, where customer service is a critical differentiator — but also a major operational burden. Long hold times, high call volumes, and complex service requests continue to strain support teams. With SoundHound’s agentic AI platform, operators can introduce intelligent AI agents that resolve customer needs quickly and naturally, across any channel, reducing friction while improving satisfaction of both customers and employees.

By automating routine and repetitive inquiries, operators can significantly reduce call volumes and free up human agents to focus on higher-value or sensitive interactions.

“Customer service and employee experience are two of the biggest opportunities  telcos have when it comes to AI  transformation,” said Patrick Caustrita, AVP of Enterprise Sales at SoundHound AI. “Through our partnership with ACG, we’re enabling carriers to deploy AI agents that don’t just answer questions — they resolve issues end-to-end. That means faster resolutions, lower operational costs, and a dramatically better experience for subscribers and employees.”

“ACG is committed to helping our members deliver better service while operating more efficiently,” said Russ Lipinski, President at Associated Carrier Group. “SoundHound’s agentic AI platform brings a new level of intelligence to customer interactions. This partnership gives our members access to AI that can handle real customer needs — reducing pressure on support teams while improving the overall subscriber experience.”

Next-Generation Agentic AI for the Telecommunications Industry 

SoundHound’s agentic AI platform enables telco providers to handle complex, multi-step customer interactions through coordinated AI agents. These agents can understand customer intent, retrieve information, execute transactions, and resolve problems across voice and digital channels without the need for human intervention.

Unlike traditional chatbots or IVR systems, the agentic platform uses Agentic+ – a flexible approach that combines generative AI, multi-agent orchestration, deterministic workflows, and human-in-the-loop capabilities to determine the best path to resolution for every interaction.

With best-in-class automatic speech recognition (ASR), customers can simply speak naturally — making it easier to resolve issues in the moment, without navigating rigid menus or repeating information.

Designed with a deep understanding of telecom and carrier operations, SoundHound’s agentic AI platform  enables operators to quickly deploy AI that delivers immediate value — improving first-call resolution, reducing average handle time, and creating a more intuitive customer experience.

Learn more about SoundHound AI’s solutions here. 

About SoundHound AI 

SoundHound AI (Nasdaq: SOUN), a global leader in voice and conversational AI, delivers solutions that allow businesses to offer superior experiences to their customers. Built on proprietary technology, SoundHound’s voice AI delivers best-in-class speed and accuracy in numerous languages to product creators and service providers across retail, financial services, healthcare, automotive, telecom, smart devices, and restaurants. The company’s groundbreaking AI-driven products include Smart Answering, Smart Ordering, Dynamic Drive-Thru, and the Amelia Platform, which powers AI Agents for enterprise. In addition, SoundHound’s Agentic AI for Automotive and Autonomics, a category-leading operations platform that automates IT processes, have enabled SoundHound to power millions of products and services, and process billions of interactions each year for world-class businesses. www.soundhound.com

About Associated Carriers Group

ACG is a group of Tier 2 and 3 mobile network operators and resellers focused on reducing costs for their members by aggregating the purchase volume of the combined membership. This aggregation assists in negotiating the costs of goods and technology and increases access to mobile devices. 

ACG also tests and approves devices as a group, allowing OEM and ODM partners to more efficiently deploy their internal resources, ultimately resulting in lower costs to the group. ACG is a legal entity that allows the opportunity to share technical data among members, which all members agree is invaluable to day-to-day operations. Learn more at: https://associatedcarriergroup.com/

Media Contact:

Gianna Arantes
201-815-9852
PR@SoundHound.com 

Grand Junction, Colorado – Sky Peak Technologies is excited to announce a marketing and sales agreement for their innovative technology CORA^SM Mobile Edge (ME) with Associated Carriers Group (ACG) – a consortium of Tier 2 and Tier 3 mobile network operators and resellers who use their combined subscriber base to leverage purchase prices for devices, technology, software, and other solutions that benefit its members. The agreement provides ACG members with preferential pricing and a pre-negotiated master services agreement while also supporting ACG. 

“The CORA ME application is the innovative, cost-saving technology ACG member carriers need to compete in a highly competitive marketplace. CORA Mobile Edge gives them the edge they need!” says ACG’s President Russ Lipinski.

Sky Peak Technologies’ groundbreaking on-device smart content-shaping solution provides mobile network operators (MNOs) and mobile virtual network operators (MVNOs) an affordable way to manage the growing onslaught of streaming video on mobile devices. This new solution tackles the increasing consumption of over-the-top streaming content at the device level to optimize the entire data delivery process.

“We are excited to partner with ACG and bring our patented technology to its members,” says Cat Coughran-McIntosh, CEO and co-founder of Sky Peak Technologies. “Mobile telecommunication providers currently rely on outdated technologies to address a new and growing problem – delivering streaming video content over the mobile network to mobile devices. Without a modern solution purposefully built for the problem, operators face network inefficiencies, poor user experiences, and high data delivery costs. These issues are especially costly for the smaller operators, making them vulnerable to competition. Most consumers don’t understand that these operators are vital to keeping data costs low and network coverage strong.”

Currently, 80% of the data volume on the cellular network is from streaming video content, and experts predict the total data traffic will double in just five years. “In just the last few years, the demand for streaming video worldwide has exploded and is predicted to increase drastically year over year. The cost of using premium cellular bandwidth to deliver streaming video services to customers is an increasing burden to MVNOs and regional/rural MNOs,” says Coughran-McIntosh. “Our flagship product, CORA^SM Mobile Edge (ME), elegantly shapes data-intensive streaming video and ‘rightsizes’ it for the device requesting it before it reaches the last mile network. CORA ME smart shaping technology delivers a great user experience with considerably less data, thus reducing the bandwidth and energy needed to keep pace with this voracious streaming video consumption.”

With up to an 88% reduction in resources needed to deliver data-intensive content to mobile devices, the core value proposition of CORA ME is to enable operators to create happier subscribers by giving them more of the streaming video content they crave while, at the same time, freeing up the network for other operations and creating a more profitable environment for operators. Even operators using a network compression tool or other on-network traffic management strategy can see an additional 30% or more savings on data delivery while enhancing the user experience. 

By utilizing CORA ME’s smart-shaping technology for all smartphones and tablets that stream video while accessing the cellular network, operators can: 

• Take control of streaming video and handle increased data traffic more efficiently, independent of on-network traffic management appliances.
• Free up the network for other operations and grow subscriber count.
• Leverage the demand for streaming video content to their advantage with CORA ME’s AI-driven shaping logic.
• Create streaming-content-focused plans that increase top-line revenue and improve profitability. 
• Deliver more streaming video content to subscribers AND drastically lower data delivery and energy costs while improving bandwidth and spectrum utilization.
• Quickly deploy CORA ME to the subscriber base via several scalable and configurable options.
• Obtain valuable anonymized behavior intelligence to understand subscriber streaming behaviors better.
• Utilize Sky Peak Technologies’ technical and marketing support to assist with deployment, provisioning, and adoption.
• Trust that subscribers’ privacy and information are safe. Sky Peak Technologies has completed an initial security assessment based on ISO27001:2022 and OWASP criteria.

About Associated Carriers Group:

ACG is a group of Tier 2 and 3 mobile network operators and resellers focused on reducing costs for their members by aggregating the purchase volume of the combined membership. This aggregation assists in negotiating the costs of goods and technology and increases access to mobile devices. 

ACG also tests and approves devices as a group, allowing OEM and ODM partners to more efficiently deploy their internal resources, ultimately resulting in lower costs to the group. ACG is a legal entity that allows the opportunity to share technical data among members, which all members agree is invaluable to day-to-day operations. Learn more at: https://associatedcarriergroup.com/

About Sky Peak Technologies:
At Sky Peak Technologies, we believe everyone everywhere should have access to data-intensive content regardless of where they live, their economic status, or other circumstances. That is why we develop and distribute bold and novel technologies that enable all people to share ideas and knowledge, making our world more culturally connected and educated while protecting the remarkable resources of our planet. Learn more at: skypeaktechnologies.com

Press Contact:

Kristin McBreen

kmcbreen@skypeaktech.com

240-626-9913

Bringing all the Benefits of ACG Membership to the NCTC Members Launching MVNO Services

Las Vegas, Nevada January 9th, 2024 – News coming out of the 2024 Consumer Electronics Show in Las Vegas, NV this week, National Content & Technology Cooperative has become a member of the Associated Carrier Group.

The NCTC recently announced the development of a program that allows its approximately 700 member companies to easily launch their own MVNO services. With this new program NCTC has developed many strategic partnerships, including access to the most reliable mobile network, operational and marketing support, and to a premium MVNO platform.

The membership with ACG, with their decades of experience and the immediate scale of the two million wireless subscribers that they already represent, jumpstarts the NCTC’s MVNO program by taking advantage of discounted agreements with strategic OEMs in the mobile space. This buying power will encompass the ability for NCTC members to offer more mobile devices and accessories at competitive pricing utilizing ACG’s volume discounts.

“Enabling our member companies to easily offer mobile phone service is the newest and most exciting connectivity service to be introduced from NCTC, and this new membership with ACG compliments our portfolio of strategic partners to help our members launch a successful mobile solution to their customers”. said Lou Borrelli, CEO, NCTC

“We are confident that ACG’s mission of aggregating the purchasing power and the corresponding savings on handsets, accessories and network infrastructure will help provide NCTC and its members the means to attain its goal of continuing to compete in the ultra-competitive wireless carrier space.” said Russ Lipinski, President, ACG

Being at the Consumer Electronics Show this week in Las Vegas gives NCTC the opportunity to work with cutting edge mobile service, equipment, technology providers in the world and this is just one of many continued partnerships NCTC will launch in the coming weeks and months.

About the National Content & Technology Cooperative

The National Content & Technology Cooperative (NCTC) is a Kansas-based, not-for profit corporation that operates as a programming, broadband solutions, and hardware purchasing organization for its member companies serving one-third of connected households in the U.S. and its territories. NCTC seeks to maximize current and future opportunities to ensure the profitability, competitive stature, and long-term sustainability of its member companies. NCTC represents almost 700 independent cable and broadband operators across the U.S. in programming and technology acquisition. NCTC is actively engaged in helping network providers, and suppliers evolve their business models to deploy new video/data solutions to match the changes in the media landscape. For more information, visit: https://nctconline.org

About Associated Carrier Group

ACG was formed to benefit both its members and the consumer by facilitating efficient production and marketing of devices as well as technical device testing. The consortium enables its members to work with manufacturers, suppliers and other vendors to acquire more timely access to relevant LTE & CDMA devices. ACG presently has thirty six Member Carriers based in various markets throughout the United States and Puerto Rico. More information is available at www.associatedcarriergroup.com.

Media Contacts:
Pam Gilles for NCTC
pgillies@nctconline.org
(720) 594-8085

BLACKSBURG, Va., January 24, 2021 – Associated Carrier Group (ACG) has partnered with Ozmo to provide its base of mobile network operators and resellers with access to scaled omnichannel tech support for hundreds of mobile devices.

The partnership began in December 2021 with ACG signing a two-year agreement with Ozmo. Under the agreement, ACG members will have access to Ozmo’s core platform including its contact center, self-serve and digital adoption support solutions to enable members with comprehensive tech support and assist with any customer interactions. 

ACG members will also have the opportunity to use Ozmo’s API, allowing them to integrate their preferred digital support content on all channels that their customers are leveraging, including self-help websites, within mobile apps and more.Learn more about Ozmo

ACG is excited to partner with Ozmo as their service is a key component in assisting our members’ customers to better understand and troubleshoot their mobile phones, especially in a time where more and more people are working remotely.Russ Lipinski, President of the Associated Carrier Group

The telecom consortium has members within the wireless carrier and reseller industries including Ozmo customers such as C Spire, Cellcom, Appalachian Wireless, Carolina West and Thumb Cellular. 

“Our team couldn’t be more excited about the latest partnership with ACG and we’re eager to provide the same unmatched support that Ozmo offers its customers to the members of the Associated Carrier Group,” said Troy Cross, Head of Business Development, North America at Ozmo.

ACG members can expect benefits from the Ozmo partnership, including discounts and pre-release access to devices and more. 

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About Associated Carrier Group

ACG was formed to benefit both its members and the consumer by facilitating efficient production and marketing of devices as well as technical device testing. The consortium enables its members to work with manufacturers, suppliers and other vendors to acquire more timely access to relevant LTE & CDMA devices. ACG presently has thirty-six Member Carriers based in various markets throughout the United States and Puerto Rico. More information is available at www.associatedcarriergroup.com.

About Ozmo

Ozmo is a technology company headquartered in Blacksburg, Va. that creates software to solve tech support at scale. The omnichannel Ozmo support platform is home to tens of thousands of answers that can be served up across all support channels – from the traditional, agent-assisted to digital, self-serve channels. Ozmo’s platform assists in over 25 million support interactions each year for customers that span the wireless, device hardware, tech insurance, home internet, connected home and business voice spaces.

De Pere, Wisconsin. (September 30, 2019) – The Associated Carrier Group (ACG)  today announced that it has selected Google  to offer Citizens Band Radio Service (CBRS) Spectrum Access System (SAS) services to its membership.

The new agreement gives ACG members access to best-in-class SAS services and allows its members to actively pursue rural broadband initiatives. With anticipated speeds of 50-100 Mbps, CBRS will enhance speed while extending coverage and capacity of LTE networks.

CBRS is a unique spectrum sharing model that uses the 3.5 GHz band, often referred to as ‘the innovation band.’ Recognizing that the band’s physical characteristics make it well suited for mobile broadband, the Department of Defense (DoD) and Federal Communications Commission (FCC) freed up the spectrum for commercial use by establishing CBRS. By utilizing a spectrum sharing approach, CBRS lowers barriers to entry and reduces costs of deployment, while improving data rates and protecting incumbent users of the band.

“An important way we advance Google’s mission is by ensuring  businesses and consumers everywhere have access to high-quality Internet connections ,” said Dave Vadasz, business development lead at Google. “Our agreement with ACG will allow more service providers to take advantage of spectrum sharing, and bring fixed wireless broadband access and additional wireless capacity to underserved areas. We’re excited to see it spawn innovation and opportunities and continue to cultivate a thriving CBRS ecosystem.”

Said Russ Lipinski, president, ACG. “With access to Google’s suite of cloud-based products and services for CBRS, including network planning, reporting tools and a highly reliable Spectrum Access System and Environmental Sensing Capabilities (ESC) network, ACG members will be well positioned for long-term success in spectrum sharing.”

About Associated Carrier Group

ACG was formed to benefit both its members and the consumer by facilitating efficient production and marketing of devices as well as technical device testing. The consortium enables its members to work with manufacturers, suppliers and other vendors to acquire more timely access to relevant LTE & CDMA devices. ACG presently has thirty-six Member Carriers based in various markets throughout the United States and Puerto Rico. More information is available at www.associatedcarriergroup.com.